• Suggest a Course
  Do you have a suggestion for a course you’d like to see offered? Tell us about it. We are continually expanding our course offerings, and want to hear your ideas

• Technical Support
  For technical support, you can chat live or contact CourseSites with your questions. You can also search on CourseSites’ Knowledge Base.  Get technical support.

• Frequently Asked Questions
  In this section you can find answer to the more common questions.

How do I enroll in a MOOC?

To enroll in a MOOC, visit the main MOOC Menu Page (link this to page once developed) and click on the MOOC of your choice to view a course overview.  Some overviews include a brief video introducing the course.  On each course page, you can click the Enroll Now button to enroll in a course or view the “How to Enroll” video for a walk through on how to enroll into a course.

When is the deadline to enroll for courses?

Most courses are open enrollment And have a period of access duration, usually 90 days.

How long will it take for me to complete a course?

Most courses are self-paced and on average, take about 8 hours to complete.

Is there a fee for taking any of the MOOCs?

All the courses are completely free. An optional certificate of completion is available for purchase.

Will I receive University credit for completing a MOOC?

At this time, university credit will not be awarded for the completion of any FIU Open Education courses.

I enrolled for a course, but it hasn’t started yet and I cannot view the course content. What do I do now?

The course content will not be available until the course begins. Once you Log in, under the “My Classes” section on the top right of the page, you can view the “Student Orientation: Your Path to Success” to get better understanding of how to use CourseSites.

If I complete a course, will I receive a certificate?

There is an option to purchase a certificate of completion once you complete the course. Fees apply.

When I complete the course, will I automatically be eligible to purchase a certificate?

All courses require a minimum score/grade in order for a course enrollee to purchase a certificate. Once the course is completed, and you have reached the minimum requirement, you will be able to purchase the certificate. Please see your course syllabus/homepage for more information.

How long would it take for me to receive my certificate?

Please allow 3-5 business days so that we may review your course performance and communicate with you in regard to your certificate.

How would I receive the certificate? Do I receive a confirmation e-mail?

Once we issue the certificate, you will receive an e-mail letting you know the certificate is available for you to download and/or print.

How can I suggest a new course?

We welcome suggestions for future courses.  Please suggest new course topics by visiting our “Suggest a Course” link on our main MOOC menu page or visit Suggest a Course.

I’m having technical issues with my course. Where do I go for technical support?

If you need technical support, please visit the Technical Support page.  Here you will find a list of options that will help you with any issue you may have.

I am an FIU faculty member and am interested in teaching a MOOC. Who should I contact?

For information about teaching a MOOC, contact us.

• Contact Us
  Get in touch, and let us know how we can help by completing the form.