Support

Welcome to our support page where you can receive technical assistance with your Continuing and Professional Education course. If you're unable to find a solution to the technical issue you're encountering, please contact our FIU Canvas Help team so that they may assist. When contacting support, please ensure you provide screenshots of the issue.

Multi-Factor Authentication (MFA) is required for all CPE Canvas users to provide additional security for your account. The first time you log in to CPE Canvas, you will be prompted to set up MFA. Please follow the instructions in the Multi-Factor Authentication Setup Guide to complete the setup process.

Our Support Services hours of operation are:

Email & Live Chat Support

FIU Canvas Help
7 days a week 8am - midnight
Email Us

Canvas Live Chat and Ticket Support
Within Canvas using the "Help" icon
24/7

Phone Support

Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN

Canvas Phone Support
24/7

Office Support (On Campus)

Monday - Friday from 8am - 8pm
Modesto A. Maidique Campus
11200 S.W. 8th Street, Miami, Florida 33199.
MANGO Building, 5th Floor